ChatixyHow can we help?
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Getting started
Create your account, add your first project and go live
- Create your account
- Set up your first project
- Go live
Install the support agent
Embed guides for HTML, WordPress, Shopify and Wix
- The embed snippet
- WordPress
- Shopify and Wix
- +1 more
Train on your website
Crawling, page limits and keeping answers fresh
- How crawling works
- Excluding pages
- Keeping answers fresh
Upload documents
PDFs, Word files and text as knowledge sources
- Supported formats
- Uploading a document
- Managing sources
Customize the support agent
Appearance, behavior and advanced settings
- Appearance
- Behavior
- Advanced settings
support agent personas
Give your support agent a name, voice and personality
- Choosing a persona
- Tuning the voice
Invite your team
Invitations, roles and the permission matrix
- Sending invitations
- Roles and permissions
Billing & plans
Plans, invoices, usage limits and cancellation
- Plans
- Invoices and payment methods
- Cancellation and data deletion
Troubleshooting
Chat not showing, connection issues, answer quality
- The chat does not appear
- Messages not sending
- Improving answer quality
Developer API
Send messages to your workspace AI programmatically. Read the full Chat API reference.
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