Chatixysupport agent for SaaS customer support
Turn your docs and help center into an AI support agent that deflects tickets and onboards users 24/7.
Live demo
A scripted demo - every feature you see ships out of the box.
SaaS support lives in your documentation - and that’s exactly what Chatixy trains on. Point it at your docs, help center and product pages, and it answers how-to and troubleshooting questions instantly, with the source cited, so your team only sees what truly needs a human.
When a question is account-specific or sensitive, the agent hands off to your team in a built-in inbox, keeping the full conversation context.
What you just watched
Answers from your docs
The agent replied with steps from the product docs and linked the exact source article - no generic guesses.
Guides, not just answers
It attached the right setup guide as a card, so the user lands on the fix in one tap.
A human in one click
When the visitor asked for a person, the thread moved to a teammate - with the whole conversation attached.
Built for SaaS
Deflect repetitive tickets
Setup, billing and how-to questions get instant, accurate answers from your own docs - freeing your team for the hard cases.
Onboard new users
New signups get guided answers the moment they’re stuck, improving activation without adding headcount.
Always up to date
Re-crawl after every release so the agent reflects your latest features and changelog, never stale docs.
Built-in human handoff
Edge cases escalate to your team in the same thread, with the conversation and cited sources attached.
Put it to work for SaaS
From your content to a live agent on your site - three steps, one snippet of code.
Train it on your docs
Point Chatixy at your help center, docs and changelog - it crawls and indexes them, and re-crawls after every release.
Make it yours
Brand the widget, set the tone and choose what it may answer - then paste one snippet into your app or site.
Escalations land in your inbox
Account-specific and tricky cases hand off to your team in a shared inbox, with sources and context attached.
Chatixy for SaaS
How does Chatixy work for SaaS support?
It trains on your documentation, help center and product pages, then answers visitor and customer questions from that content with cited sources, escalating to your team when a human is needed.
Can it stay in sync with our changelog?
Yes. Chatixy re-crawls your docs on a schedule and on demand, so answers reflect your latest releases instead of outdated content.
Put Chatixy to work
Train an AI support agent on your content - start with a 7-day free trial, no credit card required.