ChatixyPricing that pays for itself
Every plan includes the assistant and the dashboard. Start with a 7-day trial of the full plan - nothing is charged during the trial.
Save ~2 months with yearly billing
Starter
Everything you need to launch your first support agent.
€19
/month
- 1 assistant
- 1 site
- 1,000 messages / month
- Learns your whole site: every page mapped, 150 key pages learned in full
- Chatixy branding on support agent
- Email support
- Opens any product or page live when a visitor asks
Pro
For growing teams that live in their inbox.
€49
/month
- 5 assistants
- Unlimited sites
- 5,000 messages / month
- PDF & document uploads
- Remove Chatixy branding
- Priority support
- Visitor file uploads in chat
- Appointment booking in chat
- Learns your whole site: every page mapped, 2,500 key pages learned in full
- Opens any product or page live when a visitor asks
Business
For companies that need scale, control and compliance.
€149
/month
- Unlimited assistants & sites
- 50,000 messages / month included
- API access
- Learns your whole site: every page mapped, 10,000 key pages learned in full
- Priority support
- Appointment scheduling & booking management
- Opens any product or page live when a visitor asks
Enterprise
For 100,000+ messages a month
Volume pricing plus the contract, security and support that larger teams need - without the per-seat model of legacy helpdesks.
Included on every plan: Chatixy for iPhone, Android and Apple Watch
Get notified the moment a visitor needs a person, take over and reply from your phone - or dictate from your wrist.
Every plan, side by side
| Feature | Starter | Pro Popular | Business |
|---|---|---|---|
| Assistants | 1 | 5 | Unlimited |
| Sites | 1 | Unlimited | Unlimited |
| Messages per month | 1,000 | 5,000 | 50,000 |
| Pages mapped (per website) | Up to 100,000 | Up to 100,000 | Up to 100,000 |
| Key pages learned in full (per website) | 150 | 2,500 | 10,000 |
| Live page lookups | |||
| PDF & document uploads | |||
| Remove Chatixy branding | |||
| Human handoff & tickets | |||
| Analytics | Included | Included | Included |
| API access | |||
| Support | Priority | Priority | |
| File uploads in chat | |||
| iPhone, Android and Apple Watch app |
Pricing questions, answered
Every reply the support agent sends counts as one message. Visitor messages, human agent replies and internal notes are not counted. Unused messages do not roll over to the next month.
Yes - upgrade or downgrade at any time from your billing settings. Upgrades apply immediately with a prorated charge; downgrades take effect at the next billing cycle.
Your 7-day trial starts when you choose a plan. Nothing is charged during the trial. To keep your plan after day 7, add a payment method in Settings - Billing - if you don't, the trial simply ends. You can cancel anytime in Settings - Billing.
We notify you at 80% and 100% of usage. At the limit your support agent pauses with a polite notice and hands new questions to your team inbox, so visitors can always reach you. Enable automatic top-up or buy a message bundle to keep AI replies flowing - or upgrade, which applies immediately.
Yearly plans are billed once per year and give you roughly two months off compared to paying monthly (€190, €490 or €1,490 per year). You can switch between monthly and yearly at any time.
Choose a plan and you get the full plan for 7 days, with your assistant live on your website. Nothing is charged during the trial. To keep going after that, add a payment method in Settings - Billing and the plan you chose starts on day 8. If you don't, the trial simply ends. The trial is one per person.
Still unsure which plan fits? We are happy to help.
Talk to us