Pricing that pays for itself

Every plan includes the support agent and the dashboard. Start with a 7-day free trial - no credit card required.

Save ~2 months with yearly billing

Starter

Everything you need to launch your first support agent.

€19

/month

Start with Starter
  • 1 assistant
  • 1 site
  • 1,000 messages / month
  • Website crawl up to 150 pages per assistant
  • Chatixy branding on support agent
  • Email support
Most popular

Pro

For growing teams that live in their inbox.

€49

/month

Start with Pro
  • 5 assistants
  • Unlimited sites
  • 5,000 messages / month
  • PDF & document uploads
  • Remove Chatixy branding
  • Priority support
  • Visitor file uploads in chat
  • Appointment booking in chat

Business

For companies that need scale, control and compliance.

€149

/month

Start with Business
  • Unlimited assistants & sites
  • 50,000 messages / month included
  • API access
  • Analytics with CSV export
  • Priority support
  • Appointment scheduling & booking management

Enterprise

For 100,000+ messages a month

Volume pricing plus the contract, security and support that larger teams need - without the per-seat model of legacy helpdesks.

  • Volume message pricing (100,000+ / month)
  • SLA, DPA & security review
  • Dedicated customer success manager
  • Optional self-hosting / regional data residency
  • Every plan, side by side

    Feature
    Starter
    Pro
    Popular
    Business
    Assistants

    1

    5

    Unlimited

    Sites

    1

    Unlimited

    Unlimited

    Messages per month

    1,000

    5,000

    50,000

    Website crawl (per assistant)

    150 pages

    2,500 pages

    10,000 pages

    PDF & document uploadsNot included
    Remove Chatixy brandingNot included
    Human handoff & tickets
    Analytics

    Included

    Included

    Included + CSV export

    API accessNot includedNot included
    Support

    Email

    Priority

    Priority

    File uploads in chatNot included

    Pricing questions, answered

    Every reply the support agent sends counts as one message. Visitor messages, human agent replies and internal notes are free. Unused messages do not roll over to the next month.

    Yes - upgrade or downgrade at any time from your billing settings. Upgrades apply immediately with a prorated charge; downgrades take effect at the next billing cycle.

    Your free trial starts as soon as you confirm your email - no card, nothing to cancel. You get 7 days and 25 assistant replies to try everything. When you are ready, pick a plan and check out securely through Stripe.

    We notify you at 80% and 100% of usage. At the limit your support agent pauses with a polite notice and hands new questions to your team inbox, so visitors can always reach you. Enable automatic top-up or buy a message bundle to keep AI replies flowing - or upgrade, which applies immediately.

    Yearly plans are billed once per year and give you roughly two months free compared to paying monthly (€190, €490 or €1,490 per year). You can switch between monthly and yearly at any time.

    You get 7 days and 25 assistant replies, starting when you confirm your email. No credit card is required and there is nothing to cancel. Your widget goes live on your site during the trial. When the 7 days are up or the 25 replies run out - whichever comes first - the widget switches off and you choose a plan to switch it back on. Everything you built is kept.

    Still unsure which plan fits? We are happy to help.

    Talk to us