ChatixyTrain a support agent on your website and docs
Point Chatixy at your website, add your PDFs and documents, and it learns your content in minutes - then answers your customers 24/7 with cited sources. No data prep, no fine-tuning, no code.
Train it on everything you know
Your website and your documents go into one knowledge base. The support agent answers from all of it and cites whichever source it used.
Your website
Give Chatixy a URL and it crawls your pages, following internal links and indexing the visible content automatically.
PDFs
Upload manuals, spec sheets and policies. Chatixy extracts the text and adds it to the same knowledge base.
Word & Markdown
Drop in .docx and Markdown files - internal docs, runbooks and FAQs become answers your support agent can use.
Your help center
Point it at your existing docs or knowledge base and it learns every article, kept fresh on re-crawl.
From your content to a live support agent in three steps
Add your sources
Paste your website URL and upload any documents. No data prep, no fine-tuning, no engineering project.
Chatixy indexes everything
Your content is chunked and indexed into a private knowledge base in minutes - hosted in the EU.
Embed and go live
Paste one snippet on your site. Your support agent answers from your content 24/7 and cites its sources.
Grounded in your content, with cited sources
Because answers are retrieved from the exact pages and documents you indexed, they stay accurate - and every reply links the source it used. When your knowledge base doesn’t cover a question, the support agent hands off to your team instead of guessing.
Training a support agent on your own data
How do I train a support agent on my own website?
With Chatixy you paste your website URL and it crawls and indexes your pages automatically - no data preparation or fine-tuning. Add PDFs or docs for anything not on your site, then embed the support agent. The support agent answers only from your content and cites the source it used.
Can I train a support agent on my own data and documents, not just a website?
Yes. Chatixy ingests PDF, Word and Markdown files alongside the website crawl into one knowledge base, so the support agent can answer from manuals, policies and internal docs as well as your public pages.
Is this like training ChatGPT on my own data?
It is the practical version of that idea. Chatixy uses retrieval over your indexed content to ground answers in your material, so replies stay accurate and cite their source - without you fine-tuning or hosting a model.
How does the support agent stay accurate and avoid making things up?
Answers are grounded in the specific pages and documents you indexed, and every answer cites the source it used. When the knowledge base does not cover a question, the support agent can say so and hand off to your team instead of guessing.
How do I keep the support agent up to date?
Chatixy re-crawls your site on a schedule, and you can trigger a manual re-crawl any time - right after you publish new docs or change pricing - so answers never quote stale content.
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Train your support agent today
Add your website and docs, and watch Chatixy answer from your content in minutes - start with a 7-day free trial, no credit card required.