Chatixysupport agent for ecommerce
Answer product, shipping and returns questions instantly - and turn support into sales - with an agent trained on your store.
Live demo
A scripted demo - every feature you see ships out of the box.
Online shoppers ask before they buy. Chatixy trains on your product pages, shipping and returns policies and FAQs, then answers those pre-sale questions instantly - so visitors get unstuck and convert instead of bouncing.
It installs on Shopify, WooCommerce and any store with one snippet, and hands off to your team for order-specific issues.
What you just watched
Product cards, in chat
The agent answered a stock question with real product cards - image, price and a tap through to the product page.
Policies quoted with sources
Shipping and returns answers came from the store's own pages, with the source pill right under the reply.
Support that sells
It suggested a matching item and the week's new arrivals - turning a support question into a bigger basket.
Built for ecommerce
Answer pre-sale questions
Sizing, materials, compatibility and stock questions get instant answers from your product content, reducing bounce.
Shipping & returns, instantly
The agent quotes your real policies, cutting the most common support volume in ecommerce.
Works on your platform
One snippet installs on Shopify, WooCommerce, Wix and custom stores - no app required.
Human handoff for orders
Order-specific or refund issues escalate to your team in a built-in inbox with full context.
Put it to work for ecommerce
From your content to a live agent on your site - three steps, one snippet of code.
Train it on your store
Chatixy crawls your product pages, shipping and returns policies and FAQs - Shopify, WooCommerce or any custom store.
Match your brand
Colors, name, avatar and tone are yours - and the widget answers in your shopper's language automatically.
Order issues reach your team
Refunds and order-specific cases escalate to your shared inbox with the full conversation attached.
Chatixy for ecommerce
Can the support agent answer product and shipping questions?
Yes. Chatixy trains on your product pages and policies, so it answers sizing, availability, shipping and returns questions from your own content and cites the source.
Does it work with Shopify and WooCommerce?
Yes. Chatixy installs with one snippet on Shopify, WooCommerce and any store, with no dedicated app needed.
Put Chatixy to work
Train an AI support agent on your content - start with a 7-day free trial, no credit card required.