ChatixyAdd a support agent to your BigCommerce store
Train Chatixy on your products and policies and add one snippet via Script Manager to answer shoppers 24/7.
BigCommerce
Install in 5 steps
Chatixy adds an AI support agent to any BigCommerce store without custom development. It learns your products, shipping and returns policies and answers shoppers from your own content, handing off to your team when needed.
BigCommerce’s Script Manager makes the install a paste-and-save, applied across your whole storefront.
Add Chatixy to BigCommerce
Create your agent
Sign up, add your store URL and let Chatixy crawl and train on your products and pages.
Copy the snippet
Open your project’s Embed tab in Chatixy and copy the script snippet.
Open Script Manager
In BigCommerce, go to Storefront → Script Manager and create a new script.
Add it to the footer
Set the location to “Footer” on all pages, paste the snippet and save.
Go live
Save - the launcher appears and starts answering shopper questions across your store.
Chatixy on BigCommerce
How do I add a support agent to BigCommerce?
In BigCommerce, open Storefront → Script Manager, create a script set to the footer on all pages, paste the Chatixy snippet and save. The chat then appears store-wide.
Can it answer order and shipping questions?
Yes. Trained on your shipping, returns and product pages, Chatixy answers common shopper questions instantly and hands off to your team for order-specific cases.
What your customers get once it is connected
Live demo
A scripted demo - every feature you see ships out of the box.
Launch on BigCommerce today
Train Chatixy on your content and paste one snippet - start with a 7-day free trial, no credit card required.