Add a support agent to your Magento store

Train Chatixy on your catalog and policies and add one snippet to your Magento store to answer shoppers 24/7.

Chatixy adds an AI support agent to any Magento (Adobe Commerce) store without custom development. It learns your catalog, shipping and returns policies and answers shoppers from your own content, handing off to your team when needed.

Magento’s design configuration lets you add the snippet once and have it apply across your whole storefront.

Add Chatixy to Magento

Create your agent

Sign up, add your store URL and let Chatixy crawl and train on your catalog and pages.

Copy the snippet

Open your project’s Embed tab in Chatixy and copy the script snippet.

Open Design Configuration

In Magento admin, go to Content → Design → Configuration and edit your store view.

Add to HTML Head

Paste the snippet into the “HTML Head” field and save.

Flush the cache

Save and flush the cache - the launcher appears and answers shopper questions across your store.

Chatixy on Magento

How do I add a support agent to Magento?

In Magento admin, open Content → Design → Configuration, edit your store view, and paste the Chatixy snippet into the “HTML Head” field. Save and flush the cache, and the chat appears store-wide.

Does it work on Adobe Commerce?

Yes. Adobe Commerce and Magento Open Source share the same design configuration, so the snippet install works the same way on both.

What your customers get once it is connected

Live demo

A scripted demo - every feature you see ships out of the box.

Launch on Magento today

Train Chatixy on your content and paste one snippet - start with a 7-day free trial, no credit card required.