Chatixysupport agent for hotels
Answer booking, amenities and check-in questions 24/7 - and capture direct booking enquiries - with an agent trained on your hotel’s own content.
Live demo
A scripted demo - every feature you see ships out of the box.
Guests ask before they book, and at every hour. Chatixy trains on your room types, amenities, policies and FAQs, then answers questions about check-in times, parking, pets and cancellation instantly, with the source cited - so enquiries turn into direct bookings instead of bouncing to a booking site.
For booking changes or anything account-specific, the agent hands the conversation to your front desk in a built-in inbox with the full context attached.
What you just watched
Rooms as cards
An availability question in - two bookable room cards out, with photos and rates.
Policy answers, sourced
Parking and arrival details came from the hotel's own pages, cited under the reply.
Direct booking, captured
The guest picked dates in chat and the front desk got the request instantly.
Built for hotels
Answer pre-booking questions
Amenities, check-in and check-out times, parking, pet and cancellation policies get instant answers from your own content, reducing bounce.
Capture direct bookings
Guests get unstuck and book direct instead of leaving for a third-party site, and enquiries are captured around the clock.
Multilingual by default
International guests get answers in their own language automatically, with no extra setup.
Handoff to the front desk
Booking changes and special requests escalate to your team in a shared inbox with the whole conversation attached.
Put it to work for hotels
From your content to a live agent on your site - three steps, one snippet of code.
Train it on your hotel
Rooms, amenities, policies and FAQs - the agent answers exactly what your site says.
Requests land with the desk
Booking and special requests are captured in chat and routed to your team.
Guests get humans fast
Changes and complaints escalate to a shared inbox with the whole conversation.
Chatixy for hotels
How does a support agent help a hotel?
It trains on your room types, amenities and policies, then answers guest questions about availability, check-in, parking and cancellation 24/7 with cited sources - handing off to your front desk for booking changes.
Can it answer international guests in their language?
Yes. Chatixy detects the guest’s language and answers in it automatically, so international guests get help without a language barrier.
Put Chatixy to work
Train an AI support agent on your content - start with a 7-day free trial, no credit card required.