Chatixysupport agent for healthcare
Answer questions about your services, hours and booking 24/7 - for clinics and practices - trained on your own content. General information only, never medical advice.
Live demo
A scripted demo - every feature you see ships out of the box.
Patients and prospective patients ask the same practical questions constantly - what services you offer, opening hours, location, parking, which insurance you accept, how to book - and often outside office hours. Chatixy trains on your website and FAQs and answers them instantly, with the source cited, so your front desk isn’t tied up on the phone.
The agent answers general information only - never medical advice or diagnosis - and hands the conversation to your staff in a built-in inbox whenever a question is personal or clinical.
What you just watched
Guardrails built in
Asked a medical question, the agent declined to advise - and routed to the right service instead.
Booking in the chat
The visitor picked a Friday slot and got a confirmation card - no phone queue.
Practical answers, sourced
Service details came from the clinic's own pages, with the source attached.
Built for healthcare
Answer practical questions 24/7
Services, opening hours, location, parking and insurance questions get instant answers from your own content, freeing your front desk.
Help patients book
The agent explains how to book and what to bring, guiding patients to the right next step at any hour.
General information only
Responses are grounded in your published content with sources - never medical advice or diagnosis.
Handoff to your staff
Anything personal or clinical escalates to your team in a shared inbox with the whole conversation attached.
Put it to work for healthcare
From your content to a live agent on your site - three steps, one snippet of code.
Train it on your practice
Services, hours, insurance and FAQs - general information only, never medical advice.
Appointments get requested
Patients pick a slot in chat and your staff confirms - day or night.
Personal cases reach staff
Anything clinical or account-specific escalates to your team with full context.
Chatixy for healthcare
How does a support agent help a clinic or practice?
It trains on your website and FAQs, then answers general questions about your services, hours, location and booking 24/7 with cited sources - handing off to your staff for anything personal or clinical.
Does the support agent give medical advice?
No. Chatixy answers general questions from your published content only and explicitly hands off to your staff for anything that requires medical advice, diagnosis or personal health information.
Put Chatixy to work
Train an AI support agent on your content - start with a 7-day free trial, no credit card required.