Patients and prospective patients ask the same practical questions constantly — what services you offer, opening hours, location, parking, which insurance you accept, how to book — and often outside office hours. Chatixy trains on your website and FAQs and answers them instantly, with the source cited, so your front desk isn’t tied up on the phone.
The agent answers general information only — never medical advice or diagnosis — and hands the conversation to your staff in a built-in inbox whenever a question is personal or clinical.
healthcare을 위한 설계
Answer practical questions 24/7
Services, opening hours, location, parking and insurance questions get instant answers from your own content, freeing your front desk.
Help patients book
The agent explains how to book and what to bring, guiding patients to the right next step at any hour.
General information only
Responses are grounded in your published content with sources — never medical advice or diagnosis.
Handoff to your staff
Anything personal or clinical escalates to your team in a shared inbox with the whole conversation attached.
healthcare을 위한 Chatixy
How does an AI chatbot help a clinic or practice?
It trains on your website and FAQs, then answers general questions about your services, hours, location and booking 24/7 with cited sources — handing off to your staff for anything personal or clinical.
Does the chatbot give medical advice?
No. Chatixy answers general questions from your published content only and explicitly hands off to your staff for anything that requires medical advice, diagnosis or personal health information.