Guests ask before they book, and at every hour. Chatixy trains on your room types, amenities, policies and FAQs, then answers questions about check-in times, parking, pets and cancellation instantly, with the source cited — so enquiries turn into direct bookings instead of bouncing to a booking site.
For booking changes or anything account-specific, the agent hands the conversation to your front desk in a built-in inbox with the full context attached.
hotelsのために構築
Answer pre-booking questions
Amenities, check-in and check-out times, parking, pet and cancellation policies get instant answers from your own content, reducing bounce.
Capture direct bookings
Guests get unstuck and book direct instead of leaving for a third-party site, and enquiries are captured around the clock.
Multilingual by default
International guests get answers in their own language automatically, with no extra setup.
Handoff to the front desk
Booking changes and special requests escalate to your team in a shared inbox with the whole conversation attached.
hotels向けChatixy
How does an AI chatbot help a hotel?
It trains on your room types, amenities and policies, then answers guest questions about availability, check-in, parking and cancellation 24/7 with cited sources — handing off to your front desk for booking changes.
Can it answer international guests in their language?
Yes. Chatixy detects the guest’s language and answers in it automatically, so international guests get help without a language barrier.