Add an AI chatbot to your Magento store
Train Chatixy on your catalog and policies and add one snippet to your Magento store to answer shoppers 24/7.
Chatixy adds an AI support agent to any Magento (Adobe Commerce) store without custom development. It learns your catalog, shipping and returns policies and answers shoppers from your own content, handing off to your team when needed.
Magento’s design configuration lets you add the snippet once and have it apply across your whole storefront.
Add Chatixy to Magento
Create your agent
Sign up, add your store URL and let Chatixy crawl and train on your catalog and pages.
Copy the snippet
Open your project’s Embed tab in Chatixy and copy the script snippet.
Open Design Configuration
In Magento admin, go to Content → Design → Configuration and edit your store view.
Add to Footer Miscellaneous HTML
Paste the snippet into the “Miscellaneous HTML” field under Footer and save.
Flush the cache
Save and flush the cache — the launcher appears and answers shopper questions across your store.
Chatixy on Magento
How do I add a chatbot to Magento?
In Magento admin, open Content → Design → Configuration, edit your store view, and paste the Chatixy snippet into the Footer “Miscellaneous HTML” field. Save and flush the cache, and the widget appears store-wide.
Does it work on Adobe Commerce?
Yes. Adobe Commerce and Magento Open Source share the same design configuration, so the snippet install works the same way on both.
Launch on Magento today
Train Chatixy on your content and paste one snippet — backed by a 30-day money-back guarantee.
Get started