Customize the widget

From the project’s Configure tab you control how the widget looks:

• Brand color — the launcher, header and buttons follow it
• Agent name and avatar — pick a preset avatar or upload your own
• Welcome message — the first thing visitors read
• Position — bottom-right or bottom-left of the page

AI instructions let you steer tone and policy in plain language — “be concise”, “never quote prices, link to the pricing page instead”.

Email capture asks visitors for an address before or after the conversation so your team can follow up.

Ratings add a thumbs-up/down prompt at the end of each conversation, which feeds the analytics dashboard.

Domain lock restricts the widget to a list of allowed domains, so the snippet stops working if someone copies it to another site.

All configuration changes are live within seconds — visitors get the new behavior on their next page load, with no redeploy.